Shipping & Returns
Thank you for choosing our products! We strive to provide you with an exceptional shopping experience while ensuring your utmost satisfaction. Below, you will find our shipping and return policy, which outlines the steps we take to ensure prompt delivery and handle any unforeseen circumstances with care.
Shipping
We understand the excitement of receiving your purchase promptly and are committed to a timely shipping process. After your purchase, we will endeavor to complete the shipping within 7-10 days. Our team works diligently to ensure your order is carefully packaged and dispatched as quickly as possible.
Return Process
While we take every precaution to ensure that your artwork arrives in pristine condition, we understand that accidents can happen during transit. If, upon receiving your artwork, you notice any damage, we kindly request that you notify us promptly. To initiate the return process, please send us a video and photo of the damaged item within a maximum of 2 days after receiving it.
Damage Coverage
In the unfortunate event that damage occurs during shipping, rest assured that we have you covered. If the damage is determined to be the result of the shipper's mishandling, we will initiate an insurance claim on your behalf. Once the claim is approved, we will promptly send you a replacement artwork free of charge. Your satisfaction is our priority, and we will do our best to make things right.